Welcome to Ratlit, the rapid development studio powered by Doyox (available at ratlit.com, and we can refer to our official support channel via ratlitcom@gmail.com). We respect and protect the confidentiality of our clients, developers, and platform stakeholders.
1. Information We Collect
When utilizing our website or placing visual service agreements, we gather client information to synchronize our Firebase Database. This includes:
- Personal Credentials: Your display names, emails, and phone/WhatsApp connections for project communications.
- Project Outlines: Requirements, designs, URLs, budget scopes, and developer briefs.
- Transaction Auditing Detail: Handled sender Numbers, TxnIDs, and payment amounts for custom bKash, Nagad, and Rocket payments.
2. How We Utilize Your Data
We process collected metrics under zero-trust schemas exclusively to:
- Initialize secure Firestore project logs and real-time dashboard updates.
- Enable interactive communication between workspace clients and our technical lead engineers.
- Auditing submitted payment proofs against official wallet receipts in Taka (BDT).
- Generate premium codebases optimized for production GitHub and Vercel structures.
3. Safety & Retention
Your deliverables are cached on private systems. Admin privileges are strictly protected and restricted to ratlitcom@gmail.com.
4. Contact Details
For privacy inquiries or deletion requests, connect with our support desk instantly:
- Email Connection: ratlitcom@gmail.com
- WhatsApp Lead: +8801993670283